Q1. When is Annual Enrollment?
Q2. Do I need to have my Superior Vision ID card to receive benefits?
Q3. I have not received my Dental ID Card. How can I get one?
Q4. My doctor wants me to have lab work done. What lab do I use and will cost me out of pocket?
Q5. Do I need a referral from my family doctor to go to a specialist?
Q6. How do I get a list of doctors for my medical plan?
Q7. How can I get new/additional medical insurance cards?
Q8. Can I cover my mother/father on the medical plan?
Q9. How do I add/drop my spouse/child to/from my insurances?
Q10. When can I use my medical plan?
Q11. Blue Cross/Blue Shield says I’m not covered. What do I do?
Q12. How do I change my Term Life and AD&D beneficiary?
Q13. Can I increase my monthly ORP/TRS contribution?
Q14. Are loans allowed on my TRS/ORP retirement account?
Q15. How can I find out how much I have in my TRS account?
HR Transactions Center
Training and Development
The University of Texas at El Paso |