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   ..:: Survey Results » Customer Satisfaction Survey » Spring 2006 » Payroll ::.. Register
   
Payroll    

Please select the option that best describes you
  Response Percent Response Total
    Student
39.8% 35
    Faculty
21.6% 19
    Staff
34.1% 30
    Other (please specify)
4.5% 4
Total Respondents   88
(skipped this question)   9
If you are a UTEP student please specify your classification
  Response Percent Response Total
    Freshman
2.4% 1
    Sophomore
2.4% 1
    Junior
12.2% 5
    Senior
34.1% 14
    Graduate
48.8% 20
Total Respondents   41
(skipped this question)   56
If you are a UTEP employee, please specify the number of years employed
  Response Percent Response Total
    less than 1
32.1% 18
    1-5
16.1% 9
    5-10
10.7% 6
    10-15
16.1% 9
    15-20
7.1% 4
    More than 20
17.9% 10
Total Respondents   56
(skipped this question)   40
Gender
  Response Percent Response Total
    Male
46% 40
    Female
54% 47
Total Respondents   87
(skipped this question)   10

Payroll
Very Dissatisfied Dissatisfied Satisfied Very Satisfied Don't Know N/A Response Average
Rate your overall satisfaction with the Payroll Office
0% (0) 5% (1) 45% (9) 50% (10) 0% (0) 3.45
Total Respondents   20
(skipped this question)   76
Please say if you agree or disagree with the following statements.
Strongly Disagree Disagree Agree Strongly Agree Don't Know N/A Response Average
My paycheck is accurate and correctly calculated
0% (0) 0% (0) 33% (7) 67% (14) 0% (0) 3.67
The Payroll staff is courteous
0% (0) 0% (0) 48% (10) 52% (11) 0% (0) 3.52
The Payroll staff is knowledgeable
0% (0) 0% (0) 48% (10) 52% (11) 0% (0) 3.52
The Payroll Office solves problems within a reasonable amount of time
0% (0) 5% (1) 38% (8) 43% (9) 14% (3) 3.44
The information provided by the Payroll Office is accurate
0% (0) 0% (0) 52% (11) 48% (10) 0% (0) 3.48
The information provided by the Payroll Office is easy to understand
0% (0) 0% (0) 57% (12) 43% (9) 0% (0) 3.43
Total Respondents   21
(skipped this question)   75
   
     

 
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