When do I pay for my classes?
Fall 2009 Tuition and Fees Payment Deadline for Fall Registration (04/01 - 08/16 is August 17, 2009.
Non-payment of tuition and fees will result in the loss of your Fall 2009 class schedule on August 19, 2009.
IMPORTANT NOTE: If you are registered for any part of term that begins prior to August 17th, tuition and fees are due on the 1st day of class for the part of term. See p. 5 (Alternate Part of Term Important Dates) to determine deadline.
When do I get my invoice?
First time students to UTEP will receive a paper Invoice to your mailing address. Update your mailing address no later than July 27, 2009 at the Registration and Records Office. The invoice will include assessed tuition and fees and your class schedule. Also reflected on the invoice will be any credits you may have from financial aid and scholarship awards. If you registered by July 27, 2009 and you do not receive your invoice by August 5, 2009, contact the Student Business Services Office. Note: you are obligated to meet the payment deadline whether or not you receive the invoice.
Continuing students at UTEP will only receive the Invoice via email to your UTEP email address. The email invoice will include assessed tuition and fees and your class schedule, as well as any credits you may have from financial aid or scholarship awards. If you don't receive your email invoice, log on to Goldmine via http://my.utep.edu and select "Student Invoice" option; you are obligated to meet the payment deadline whether or not you receive the invoice.
For students who register and who make changes to their initial registration after July 27, 2009, an updated schedule and tuition and fees can be viewed and printed through http://my.utep.edu; click on Goldmine and then select "Student Invoice" option.
Where can I locate the most current information regarding my Invoice?
For up-to-date information on tuition and fees and payments, contact the Student Business Services Office in the Academic Services Building, (915) 747-5116 or visit http://my.utep.edu; click Goldmine icon; select "Student Invoice".
What are the available payment options?
1. Pay All - Pay in full
2. Pay 20% - Pay 20% of total tuition and fees assessed and defer the balance through the EasyPay Installment Tuition Plan option
3. Pay Nothing Now - Apply for Emergency Tuition Loan and Installment Tuition Plan option
For Payment options #2 and #3, go to https://my.utep.edu.
What methods of payment are accepted?
The University accepts Cash, Check, MasterCard, Visa, Discover and American Express.
Credit card payments must be made via Touchtone Registration (915) 545-1145 or online at http://my.utep.edu (Goldmine link). Note that all mailed payments must be received by Student Business Services by the close of business, August 17, 2009. Checks must include student ID number, state and driver's license number. DO NOT MAIL CASH.
What do I do with my invoice if someone else (such as employers or government agencies) will be paying?
You must visit the Student Business Services Office after you receive your invoice and present your purchase order, letter of payment or tuition voucher by no later than August 13, 2009. The applicable payments to your account will be made by the payment deadline. If assessed tuition and fees are not paid in full by the respective agency, it is your responsibility to make payment for the amount not paid by third party by the published payment deadline.
How can I pay for my classes?
You can pay for your classes by cash, check, or credit card. Please note that all cash payments must be made in person at Student Business Services.
Checks are accepted over the web, in person, or by mail; please write your student ID number, and state and driver's license number on your paper check. If you are mailing your payment, the payment must be received by the close of business on payment deadline due date. A non refundable fee of $25.00 will be assessed for each returned check.
Credit card payments must be made over the phone (through Touchtone Registration, (915) 545-1145, or online at http://my.utep.edu; then click on Goldmine icon; make selection from options under "Payment Option".
What if I cannot pay my entire invoice amount by the payment deadline?
20% of tuition and fees must be paid and you can defer the balance through the EasyPay installment tuition loan payment plan. Under the installment tuition plan, you must pay 20% of assessed tuition, mandatory and incidental fees by the published payment due date (if you do not have the funds to pay the required 20% of assessed tuition and fees, please refer to the next question explaining tuition loans). You then pay the remaining tuition and fees balance in four equal installments - due on the 15th of each month (if the 15th falls on the weekend or a Holiday, it will be due the next business day). Contact Student Business Services at (915) 747-5116 if you have any questions.
How can I apply for a tuition loan?
To apply, go to https://my.utep.edu. Tuition loans are available as long as there is funding. This loan only covers 20% of the assessed tuition and fees, mandatory and course related fees and will automatically set up the installment tuition plan for the rest of the tuition and fees. To be eligible to apply for a tuition loan, your account has to be current. You must pay all prior debts to UTEP before requesting this term loan. If you do not have access to a computer or are having problems finalizing the loan, visit the Financial Aid office on the 2nd floor of the Academic Services Building between the hours of 8:00 a.m. - 5:30 p.m. Loans will be available starting August6, 2008.
If I am registering during Late Registration, when do I pay?
You MUST pay by the late registration payment deadline (refer to the Payment Due Dates page). Please note that the Invoice will not be mailed or emailed for initial registrations made after July 28, 2009. Go to https://my.utep.edu; click Goldmine icon; select "Student Invoice" from the options; view tuition and fee assessments.
Is there a fee for registering for the first time during Late Registration?
Yes, if you register for the first time during late registration, you will be charged a late registration fee. The fee schedule is as follows:
Late registration prior to classes beginning:
$20.00 for Telephone/WEB Registration
$30.00 for In-person Registration
Late registration on/after classes begin:
$20.00 for Telephone/WEB Registration
$50.00 In-person Registration
Is there a fee for dropping or adding classes during Late Registration?
Yes, there is a fee of $5.00 for each ADD or DROP transaction completed during late registration.
How will I get notification of pending payment due dates?
Student Business Services will email Invoices to all students. Notifications for installment and emergency loan payment deadlines will also be sent via email to students. Paper bills will not be mailed. Please note that this notification will only be sent to "utep.edu" email addresses. If you do not have a "utep.edu" email address, obtain one. Without one, you will not receive any notifications during the term. You can obtain your "utep.edu" email address at https://newaccount.utep.edu.
Can I receive a refund for a dropped class?
You are eligible to receive a refund of applicable tuition and fees for dropped courses provided the course(s) are dropped prior to the part of term's census date and that you remain enrolled for the part of term (refer to the Refund Schedule page for dates). You must submit a Student Drop Form to the Registration and Records Office on or before the Census date to be eligible for a refund.
If I have to withdraw from UTEP, can I receive a refund?
The Refund policy is established by and subject to change by the legislature of the State of Texas. The percentage of refund is based upon total assessed tuition and fees, not on the amount paid. Unless you do a complete withdrawal prior to the first official class day, you are responsible for a percentage of the total assessed tuition and fees. Click here to view the refund schedule. If your tuition was paid through federal financial assistance (Pell Grant, Supplemental Educational Opportunity Grant, Federal Perkins Loan, Federal Stafford Loan, or Federal PLUS Loan), refer to the "Return of Title IV Funds" information on the Student Business Services website.
How is my refund processed?
Refunds are processed by the Student Business Services Office based on the original method of payment.
Credit card payments will be refunded by check unless you call (915) 747-5116 to make arrangements to return funds back to the credit card.
Cash and check payments are refunded by check (allow 5 working days).
Payments on your behalf by a sponsor or scholarship are refunded to the original source.
Please note that if you owe a balance to UTEP, the refund will be used to offset the account balance.
How do I obtain residency for tuition purposes?
The Admissions Office, (915) 747-5890, is responsible for determining the official residency for Undergraduate students and the Graduate School, (915) 747-5491, is responsible for determining the official residency for Graduate students. To ensure that your invoice is correct, you must resolve all residency issues BEFORE you begin the registration process.
What if I have an outstanding balance at the end of the term?
If you have an account with an outstanding balance at the end of term, it will be forwarded to a collection agency by February 6, 2010, unless arrangements are made with authorized personnel at Student Business Services.