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Technology Support
is now more centrally located
for the convenience of the entire UTEP community.
We have relocated to the Library Suite 300.
Technology services can still be reached at
ext. 4357 (HELP) from on campus and
at 747-5257 from non-UTEP phones
Or by emailing helpdesk@utep.edu
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Student Email
All UTEP students are provided with an @miners.utep.edu email address for as long as they are registered for classes at UTEP.
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Computer Lab Printing
A campus-wide print system implementation in all student open labs enables students to have the same printing capabilities in any of the participating computer labs, including a pre-determined number of free pages and the ability to add more pages for a standard fee.
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Need to configure UTEP wireless on your laptop?
The University of Texas at El Paso Information Technology Department is proud to announce wireless 802.11b connectivity on campus.
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Manage your MSpace
MSpace is your online storage, collaboration space accessible anywhere Internet connectivity is present.
Read More...
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Campus Mobile
Join to receive UTEP alerts & emergency notices!
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Discover ACT
Discover is a comprehensive career planning program that can help you make important decisions about your educational and career goals.
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Utepsoftware.utep.edu
You may now access several software titles from your home or workplace (if using a high-speed internet service.
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Pete's Pagebuilder
Pete's Pagebuilder is a web based application designed to help create professional pages without the need of extensive programming knowledge.
Read More...
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Wiki.utep.edu
Wiki.utep.edu is a tool for easily creating, editing and linking web pages. Wiki.utep.edu can be used for group projects, sharing documents and other collaborative work.
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Listserv Management
Listservs are electronic mailing lists, also known as listservs, are used to distribute email. Listservs are used to share news and information among a group of people with similar interests.
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Virtual Private Network (VPN)
VPN is used by organizations to provide remote access to a secure organizational network (UTEP)
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UTEP Standard Computer Purchases
UTEP has adopted a new list of standards for desktop and laptop computer purchases for 2008-2009. Standardizing computer equipment increases efficiency and reduces the total cost of ownership across campus.
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UTEP Today Video Signage
UTEP Today is a high-performance, low-cost video graphics system for television information displays and digital signage.
Read More...
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Document Management
Document Management is available to faculty, staff, and academic and business departments.
Electronic file access to speed retrieval of documents and
increased collaboration within and between departments
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Planned Maintenance:
December 17, 2009
Future Dates:
November 19, 2009
December 17, 2009
January 21, 2009
*Planned maintenance outages occur on the third Thursday of each month typically from 11:00 pm Thursday through 7:00 am Friday.
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Technology Support is the first point of contact
for technology related
questions or issues. It is our goal to provide
courteous, timely and
knowledgeable assistance to help you work
more efficiently.
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Need a Faculty/Staff email?
All UTEP faculty and staff are provided with an @utep.edu e-mail address for conducting University business.
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Who is your Technology Implementation Manager (TIM)?
A TIM is a person who has been designated in your department or college to communicate academic and administrative technology initiatives and issues.
Read More...
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Need a Banner/Goldmine account?
Banner is a UTEP resource for detailed student information including course schedules, grades, scholarships and financial aid.
Read More...
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Need a BIS/Define account?
BIS/Define is UTEP's Business Information System. BIS is used to process vacation and sick leave reports, travel expenditures, job appointments,etc.
Read More...
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Need Administrative Privileges to your computer?
Administrative rights are needed to install a desired software, configure printers, and change defaults to a PC.
Read More...
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Need Voicemail set up?
UTEP provides telephone services on campus, to student residences and a number of off-campus affiliate buildings.
Read More...
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How do I set up my course in Blackboard?
Blackboard Campus Edition 8 is the newest version of the online course management system.
Read More...
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Setting up outlook
You can stay connected to email by setting up MS outlook from on campus or remotely.
Read More...
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How can I reset my UTEID?
The UTEID and password is used to log into UTMainframe as well as UTDirect.
Read More...
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How do I connect to my PC at work from Home?
You can use all of your work computer's programs, files, and network resources from your home computer, and it's just like you're sitting in front of your computer at work.
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Setting up email in Entourage
Setting up Entourage 2004 or 2008 for Mac OS X to access your Exchange account
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How can I send an email to all campus?
The UTEP Campus Announcements help advertise, promote or inform our UTEP community on Administrative, Training and General Campus Announcements. Simply click on one of the categories above to view posted announcements.
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Buying Print Credits
1. Sign into My.UTEP.edu
2. Click on My.Home
3. Under the My Printing Module, click on buy more prints
4. Enter the amount you wish to add
5. Enter account information and click Charge Now
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Blackboard Faculty Guide
Guide to troubleshooting browser issues, functionalities, etc.
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Students changing preferred email address
Students who would prefer to receive email at an alternate email address (not Live Mail) should follow these steps after activating their Live Mail account.
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Screen Sharing for MACS
Share your screen sessions with others, remote desktop connection, etc
Read More...
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Configuring a Network Printer
Configuring a Network Printer
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Can I get a discount when buying software for my personal computer?
Student Discount Software Eligibility
Faculty/Staff Discount Software Eligibility
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Setting up a POP3 account
All UTEP students are provided with an @miners.utep.edu email address for as long as they are registered for classes at UTEP.
Read More...
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Setting up IPhone with UTEP connectivity.
Setting up IPhone with UTEP @utep.edu email address, wireless, and VPN connection.
Read More...
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How do I check telephone messages from off-campus?
Please dial from home or cell to 747-7190, enter your extension, and password.
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How do I forward/unforward all my calls?
*2 Enables call forwarding to another extension.
#2 Disables call forwarding to another extension.
*3 Enables call forwarding to another extension.
#3 Disables call forwarding to another extension.
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How do I sync my emails to Blackberry?
Faculty and staff can now access their e-mail, calendar, contacts and the tools associated with it, from their handheld device. IT supports Blackberry and Treo.
Read More...
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Blackboard Student Guide
Guide to troubleshooting browser issues, functionalities, etc.
Read More...
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Free Software?
Through special agreements negotiated between The University of Texas at El Paso and several technology vendors, many software titles are available to the university community.
Read More...
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Lab
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Location (s)
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ACES
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Four locations:
Physical Science Building, 2nd floor lobbyr> Classroom Building, Rm. 101
Classroom eXPansion, Rm. 001
Bell Hall, Rm. 130
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ATLAS
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Undergraduate Learning Center (UGLC) Rm. 202
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CALC
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College of Business Administration, Rms. 306,310,324
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ETC
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Education Building, Rm. 401
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ILC
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Health Sciences Building, Rm. 109
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LACIT
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Liberal Arts Building, Rm. 405
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CLC
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Library, Rm. 324
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ETC
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Engineering Technology Center, Engineering Building, Rm. E201
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Contact our after hours on-call number to report a Major System Outage: (915) 490-3227
for all other emergencies contact Campus Police at 747-5611
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