Search

About Enterprise Computing

Vision Statement

The Enterprise Computing Department works in partnership with The University of Texas at El Paso administrative and academic offices to manage the computing environment needed to create a competitive edge required in the recruitment and retention of a high quality and diverse student, faculty and staff population. To meet the mission, the Department utilizes established strategies and adheres to a strict set of values.

Strategies

  • Provide superior customer service
  • Provide support in University‚Äôs Tier 1 research effort
  • Attract and retain top talent
  • Focus on how EC serves the business needs of the University
  • Utilize high-level project management for all technology projects
  • Work with customers to identify solutions that meet University requirements
  • Evaluate the feasibility of using emerging technologies to meet future needs
  • Follow sound audit, change management, testing and quality control processes
  • Provide a secure environment that protects sensitive data
  • Periodically evaluate internal policies and procedures to meet current requirements
  • Adhere to the departmental values

Values

  • Commitment to Customer Service
  • Commitment to Dependability
  • Commitment to Responsibility
  • Commitment to Ethical Conduct
 

Enterprise Computing Areas

Data Management

The Data Management Team consists of database administrators, report writers, business intelligence analyst, and imaging specialists. This diverse team is responsible for supporting the University's data needs when it comes to Personnel or Student information. Among the tools used are Oracle, MS SQL Server, Crystal, Cognos, Application Xtender, Workflow, Monarch, and Barr.

Software Development

The Software Development Team specializes in custom application development, Banner programming, and graphic design. We provide you with a complete software implementation process, from requirements gathering, software/program design and development, quality assurance testing, product deployment, maintenance and support. Each software application/program is built using standard industry practices while keeping the customer needs mind.

Systems Support

The Systems Support Team provides support for hardware that resides in the Administrative Data Center and in the Research & Academic Data Center. Systems Support is also responsible for maintaining file, mail, application and web servers. We provide support for server upgrades, routine maintenance, backup services, disaster recovery readiness and system reliability.