Access to UTEP software is now easy for our students! Students, faculty, and staff can access most software offered in student computer labs from their personal computing devices. Students can use any laptop, tablet, or smartphone with an Internet connection and use the software from anywhere at any time.
FACULTY - If you anticipate your class of 40 or more students using specific software during class time, please contact the Technology Support Help Desk in advance at Service Request - My.Apps so that sufficient access can be made available for your students.
NOTE: Not all software may be available for everyone, as some software is college-restricted.
How do I access my.apps on my mobile device?
Download the Citrix Receiver from your device's app store (Google Play or Apple Store). Open the app and select "Set up my enterprise apps." In the "Address" field enter: My.Apps.utep.edu and tap next. To log in, simply enter your UTEP username and password.
How do I access my.apps on a PC?
Open any web browser and go to My.Apps.utep.edu. You will see a window prompting you to install a plug-in. Make sure you check the box that says "I agree with the Citrix License agreement." Run the Citrix Receiver installer. Some browsers may display a window stating "This webpage wants to run the following add-on: Citrix Receiver." Click "Allow". When the installation is complete, just log in using your UTEP username and password.
How do I access my.apps on a Mac?
Open a web browser and go to My.Apps.utep.edu. You will see a window prompting you to install the plug-in. Check the box that says "I agree with the Citrix license agreement." A window will open with the files needed to install the Citrix receiver. Select "Install Citrix Receiver" and follow the installation instructions. When the installation is complete, return to My.Apps.utep.edu and log in.
How do I access the login page?
Simply go to My.Apps.utep.edu and input your UTEP username and password. Make sure the Citrix Receiver is already installed before logging in.
Where can I get the Citrix Receiver?
The free plug-in is available from My.Apps.utep.edu or you can go directly to Citrix website and get the receiver. After downloading the plug-in, make sure you install it before proceeding to log in.
What happens after I log in for the first time to My.Apps.utep.edu?
When you log in to My.Apps for the first time your preferences are created. This process can take a few minutes.
How do I print from My.Apps?
For instructions on printing from My.Apps visit info.MobilePrint.utep.edu.