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Email & Account Management
Student Email

System Requirements Title
UTEP students are provided with an @miners.utep.edu Office 365 email account. OneDrive, Calendars and Contacts are also a part of your account.
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Features and Benefits
• Messaging, file sharing, and other Microsoft services
• Access browser-based versions of Office 365 (Word, Excel, etc.)
• Download Microsoft Office 365 programs to your mobile devices
• 50 GB inbox storage and 25MB email attachments allowed
• Calendars and contacts 
• Up to 5TB of file storage in OneDrive (must be an active student)
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Getting Started
To access your @miners email account login to my.utep.edu with your UTEP username and password and click on Student Email.

If you are unable to activate your account or need assistance resetting your password, please go to Help Desk Chat or call (915) 747-4357 (HELP). Please note that password resets affect both your MyUTEP login and all services that link from there (including email, Goldmine, etc).

Set your Security Questions
Reset your Password
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Students can access their UTEP email, calendars and contacts from anywhere using your smartphone, tablet and other mobile devices.

Instructional videos coming soon...
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Support 
For any other student email questions, issues, or for additional assistance, visit helpdesk.utep.edu and submit a service request online.

System requirements for Microsoft Office365

Email Policy




Main Support:

Technology Support Help Desk
Phone: 915.747.4357 (HELP)
Email: helpdesk@utep.edu
Website: helpdesk.utep.edu


Technology Support Help Desk


Software Workshops


On demand software with my apps


Online software tutorials




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In the event of a major system outage, please contact us at (915) 740-2001