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Email & Account Management
Student Email

System Requirements Title
UTEP students are provided with an Office 365 email account. Calendars and contacts are also a part of your account.

Your account is:

  • Your UTEP @miners email account (Office 365)
  • Your personal Microsoft account for accessing OneDrive file storage
Features and Benefits
  • Messaging, file sharing, and other Microsoft services
  • Browser-based versions of Word, Excel, PowerPoint and OneNote
  • Install Microsoft Office programs on your personal computer for FREE
  • Download Microsoft Office programs to your mobile devices.
  • 25GB inbox storage and 25MB email attachments allowed
  • Calendars and contacts 
  • 1TB of file storage in OneDrive (as long as you are an active student)
Getting Started
To access your @miners email account login to with your UTEP username and password and click on Student Email.

If you are unable to activate your account or need assistance resetting your password, please go to Help Desk Chat or call (915) 747-5257. Please note that password resets affect both your MyUTEP login and all services that link from there (including email, Goldmine, etc).

Set your Security Questions
Reset your Password
Students can access their UTEP email, calendars, contacts and even Blackboard from anywhere on their smartphones, tablets and other mobile devices.

Watch Video Tutorials
For any other student email questions, issues, or for additional assistance, visit and submit a service request online.

*Office 365 does not support Internet Explorer 6 or 7 or Outlook 2003. To install a newer version of IE or Office, visit the Computer Clinic (no additional charge).

Email Policy

Main Support
Technology Support Help Desk
Phone: 915.747.4357 (HELP)

Technology Support Help Desk

Software Workshops

On demand software with my apps

Online software tutorials

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In the event of a major system outage, please contact us at (915) 504-9849