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UTEP Research and
Academic Data Center

System Requirements Title
The Research and Academic Data Center (RADC) is located on the 3rd floor of the Engineering complex between the Classroom building and the Engineering building. It is available to all faculty and academic departments that require high-quality facilities and services for research and academic computing.
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Features and Benefits
• Server rack space (servers must be rack-mountable)
 
• One network port
 
• UPS backup power
 
• Cooling and environmental monitoring
 
• Physical Security - access to authorized personnel only
 
• Admin rights are retained by departmental owner
 
• Operating System maintenance and administration (optional)
 
• System monitoring (optional)
 
• Data Backup (optional)
 
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Getting Started
To request a consultation regarding the addition of a server or servers to the RADC, visit the HelpDesk and enter a service request. If possible, have available the type of data to be stored, the operating system required, storage or server space needed, and names of those who will need access.
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Support 
There is no installation or ongoing fee for equipment housed in the RADC. There may be a one time initial installation charge for some equipment. These charges include:

• Standard 110V power (220V is $250 per circuit)
• No charge for 1st network port. Additional ports are $150/port (subject to
   availability)
• No charge for rack or rackspace. Organizations may purchase a dedicated rack
   for their equipment. Dedicated racks are subject to floor space availability and
   standardization of equipment

* Since some of these installation services are contracted out, the quoted prices
   are estimates.

Policies:
• Only authorized technical staff have access to the RADC
• All equipment housed in the RADC becomes part of the utep.edu domain
Backup Policy
Data Source Manifest
Management Agreement




MAIN SUPPORT:

Technology Support Help Desk
Phone: 915.747.4357 (HELP)
Email: helpdesk@utep.edu
Website: helpdesk.utep.edu


Technology Support Help Desk


Software Workshops


On demand software with my apps


Online software tutorials
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In the event of a major system outage, please contact us at (915) 740-2001