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Goldmine

System Requirements Title
Goldmine is an individual’s personal view of their records in the UTEP Student Information System (Banner). Goldmine contains a student's current and historical academic information. Faculty members use Goldmine to manage classes, post grades and view or print class rosters (rosters with student photos are available in my.utep.edu).
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Features and Benefits
STUDENTS
  FACULTY
• Register for classes, add/drop classes
  • View/print class rosters*
• View/print class schedule
  • Get emails of students in your classes*
• Apply for and review Financial Aid info
  • Post grades
• Log in to pay via Pete's Payment options
   
• View Holds
  * Also available in Blackboard
• Review degree plan (degree audit)
  Though access to Pete's Payment
• Review academic history
  Options is available in Goldmine, it is
• Download unofficial transcripts
  recommended that staff and faculty log
• View/print 1098-T for income tax prep
  in through my.utep.edu to pay fees or
fines.
• Modify address and phone number
 

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Getting Started
Students: Go to my.utep.edu and click on the Goldmine link. Log in with you UTEP username and password.

Faculty: Visit academics.utep.edu/capp for the Banner/Goldmine Access Request Form, training schedule, and downloadable instructions. Goldmine training is required before requested access to Goldmine.

After training has been completed, submit the Banner/Goldmine Application, signed by your department head, to the Technology Support Help Desk by fax to ext. 5067, or take it to the Technology Support Center, Library room 300.

Once access is granted, go to my.utep.edu and click on the Goldmine link. Log in with your UTEP username and password.
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Support 
HOLDS: To view your holds, click on Student Records then View Holds. For information about specific holds, contact the respective department (Advising, Financial, etc).

CHANGE YOUR ADDRESS/PHONE NUMBER: Click on the Personal Information tab and choose Update Address(es) and Phone(s).

DEGREE AUDIT (CAPP – Curriculum, Advising, & Program Planning): Instructions 

TRANSCRIPTS: Click on Student Records, then click Academic Transcript. You will be able to view it online and may print an unofficial transcript. For information and costs on ordering official or unofficial transcripts visit Transcript Information. To order or track the order of your transcripts visit studentclearinghouse.org. A UTEP account (username and password) is not required.

FACULTY: Hands-on support is available in the Teaching and Learning Lab (TLL) in the Undergraduate Learning Center (UGLC) room 340. Visit at.utep.edu/TLL for hours of operation and other information.

Policies:
Information Security Policy
Privacy Statement




MAIN SUPPORT:

Technology Support Help Desk
Phone: 915.747.4357 (HELP)
Email: helpdesk@utep.edu
Website: helpdesk.utep.edu


Technology Support Help Desk


Software Workshops


On demand software with my apps


Online software tutorials
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In the event of a major system outage, please contact us at (915) 740-2001