The camera surveillance system includes any video camera surveillance system used for the purpose of viewing and/or recording video images on UTEP property.
• Installation and troubleshooting camera endpoints
• Installation and troubleshooting camera software
• Live video feed review
• Exterior Access
IT Customer Support Services
• Service Desk Plus online
• Email: firstname.lastname@example.org
• Phone: 915.747.5347
How do I order service?
Contact your Technology Implementation Manager (TIM)
Which cameras are supported by the video surveillance infrastructure?
Most Axis camera are supported. A complete list of cameras is available from IT Customer Support Services.
I have a camera system. How do I connect to the campus infrastructure?
Contact IT Customer Support Services for a setup consultation.
How long do you keep video?
Recorded data is retained for 30 days.
Who should I contact if I need video recovered?
University Police Department
$2,000 - average cost/basic camera
$200 - annual fee/camera
Technology Support Help Desk
Phone: 915.747.4357 (HELP)