University of Texas at El Paso
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Additional Benefits    

   
Additional Resources    

   
Leave Programs    

For more information on leave programs click here. You may contact a Benefits Representative by email at benefits@utep.edu or phone 915-747-5202.

Faculty FMLA Information (pdf)
   
Employee Separation Process    

For more step by step information regarding the clearance process, Click here.

When an Employee Leaves the University Toolkit
 

Blue Cross Blue Shield of Texas:
Customer Service Line: (866) 882-2034

Wednesday, December 24, 2014: Christmas Eve-Closed
Thursday, December 25, 2014: Christmas Day- Closed

Friday, December 26, 2014: Open
Wednesday, December 31, 2014: New Year's Eve- Open

Thursday, January 1, 2015: New Year's Day Closed
Express Scripts:
Customer Service Line: (800) 818-0155

Open 27/7/365



Employee Assistance Program:


 Delta Dental:
Customer Service Line: (800) 893-3582

Wednesday, December 24, 2014:  Christmas Eve- Closed
Thursday, December 25, 2014: Christmas Day- Closed

Friday, December 26, 2014 Open
Wednesday, December 31, 2014: New Year's Eve- Closed
Thursday, January 1, 2015: New Year's Day- Closed
 Superior Vision:
Customer Service Line: (800) 507-3800

Wednesday, December 24, 2014: Christmas Eve- Open until 2pm PST
Thursday, December 25, 2014: Christmas Day- Closed
Friday, December 26, 2014 Closed
Saturday, December 27, 2014: Closed

Wednesday, December 31, 2014: Open until 3pm PST
Thursday, January 1, 2015: Closed
   
PayFlex Systems:
Customer Service Line: (800) 881- 0155

Wednesday, December 24, 2014:  Open full day
Thursday, December 25, 2014: Christmas Day- Closed
Friday, December 26, 2014 Open
Wednesday, December 31, 2014: New Year's Eve- Open full day
Thursday, January 1, 2015: New Year's Day- Closed

 CNA Group Benefits (Long Term Care):
Customer Service Line: (888) 825-0353

Wednesday, December 24, 2014: Christmas Eve- Open full day
Thursday, December 25, 2014: Christmas Day- Closed
Friday, December 26, 2014: Open
Wednesday, December 31, 2014: Open full day
Thursday, January 1, 2015: Closed

 Dearborn National:
Customer Service Line: (866) 628-2606

Wednesday, December 24, 2014:  Christmas Eve- Closed
Thursday, December 25, 2014: Christmas Day- Closed

Friday, December 26, 2014 Open
Wednesday, December 31, 2014: New Year's Eve- Open
Thursday, January 1, 2015: New Year's Day- Closed


UTEP Emloyee Benefits:
Telephone Line: (915) 747-5202

Wednesday, December 24 through Friday, December 26, 2014: Closed/Winter Holiday
Monday, December 29, 2014: Open
Tuesday, December 30, 2014: Open
Wednesday, December 31, 2014: Open

Thursday, January 1, 2015: New Year's Day- Closed
Friday, January 2, 2015: Open


Provant Health Solutions:
Customer Service Line: (888) 703-2296

Wednesday, December 24, 2014: Christmas Eve- Open
Thursday, December 25, 2014: Christmas Day- Closed
Friday, December 26, 2014: Open
Wednesday, December 31, 2014: Open
Thursday, January 1, 2015: Closed



UT System Office of Employee Benefits:
Telephone Line: (512) 499-4200

Wednesday, December 24, 2014 through Friday, December 26, 2014: Closed/Winter Holiday
Thursday, January 1, 2015: New Year's Day: Closed






UTEP Employee Assistance Program

 

Deer Oaks EAP Services and UTEP partner together to bring you free confidential help!
This EAP program is available for all eligible full time faculty, staff, retirees or family members who are experiencing  problems in their lives. The EAP offers confidential assessment, referral, and follow-up services to UTEP employees and their immediate families. Professionally trained counselors are available to employees to help them assess their needs, and to make app
ropriate referrals to resources in the local community. In addition, supervisory and management personnel can seek counsel on managing difficult employee situations and making appropriate employee referrals to the EAP. Deer Oaks offers an extensive range of behavioral health and human services that are available to help you resolve any work/life problems that may keep you from doing your best.


To read Deer Oaks EAP Services Newsletters for the new year click the following links:

Employee Newsletter
Supervisor Newsletter 

For more information:

 Contact the EAP 24 hours a day, 7 days a week at 1-866-EAP-2400

For password please contact Human Resource Services at (915) 747-5202 in Administration Building, Room 216.


Benefits Representatives