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VPN Remote Access

VPN remote access header

UTEP students, faculty and staff can securely connect to network resources from remote locations such as, home, hotels, conferences, etc. through the Virtual Private Network (VPN) using commercial internet service providers.

Users must have a valid UTEP user ID and broadband service to connect.

Benefits / Features

  • Access UTEP resources that require UTEP user authentication, such as Library databases, from off campus
  • Access departmental servers from off campus
  • Access your desktop computer from your laptop or personal computer when away from the office
  • Access the Library’s subscription online resources, including databases and electronic journals (e-journals).

Request or setup service

Setup the VPN on your computer by clicking on the appropriate executable below:

Windows Vista, Windows 7, Windows 8, Windows 8.1 (64-Bit)

Windows Vista, Windows 7, Windows 8, Windows 8.1

Windows XP and Windows 2000

Users can set up VPN service on a Mac computer by following the instructions below.

Mac OS X

For users already familiar with UTEP's VPN , the IP to connect is vpn.utep.edu

Support

VPN connections are for broadband connections only (non-PPP connections such as RoadRunner cable or DSL).

UTEP only officially supports VPN though Windows 2000 or better and Mac OS X. UNIX/Linux workstations and Windows 9x/ME cannot support VPN natively. These Operating Systems require additional software to connect to a VPN which would have to be purchased and/or downloaded. Because of this, support would be from that software and not UTEP.

FAQs - Get answers to the most frequently asked questions at Solutions - VPN Remote Access. Just login with your UTEP username and password.

If VPN is not working, or for any other VPN remote access questions or issues, enter details at Request Help - VPN Remote Access.

Cost

There is no charge for faculty, staff, or students to connect to UTEP services using the VPN.

Policies

VPN access is only available to current UTEP students and employees. Also, if UTEP security policies are violated while VPN is in use, VPN access will be terminated. For more information on UTEP security policies, please read the terms for Acceptable Use.

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