Vision Statement

To apply the industry’s best practices and latest technology in developing locally appropriate solutions by employing innovative programs through customer focus and trained and skilled personnel.

Mission Statement

To provide reliable, quality, and efficient parking and transportation services that meets or exceeds customer needs.

Statement of Values

  • We are committed to innovation by implementing the latest technology to better serve our customers and manage parking services effectively.
  • We will make every effort to utilize creativity, in finding solutions to the parking challenges faced by the University and its customers.
  • We will strive to provide excellent customer service by promoting timely and customer focused communications.
  • We strive to uphold the greatest accountability and integrity by imparting unbiased and fair enforcement of the University’s Parking Rules and Regulations.
  • We are committed to having adaptability, in addressing the rapidly changing parking and transportation needs for the University’s customers.
  • We are committed to exhibiting the highest professionalism and respect in all dealings with our customers and University guests at all times.
  • We are committed to excellence through teamwork.

PTS Administrative Staff

Jerri Herrera

Interim Director


Betzania Zapata

Assistant Director of Operations and Field



Gerardo Holguin

Operations Manager


Leonardo Aguirre

CSG Field Supervisor



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  • The University of Texas at El Paso.
  • 500 West University Avenue,
  • El Paso, Texas 79968
  • (915) 747-5000