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Account Management

System Requirements Title
One single UTEP account provides access to most of UTEP’s academic and business resources including MyUTEP, Library Services, on-campus Wi-Fi connectivity, and much more. Employees can also access PeopleSoft, and UTEP's online purchasing system, MinerMall.

Faculty and staff email accounts are generated automatically once the hiring process is complete. Human Resources or your department will provide you with your account username.
Features and Benefits
• Access to MyUTEP (UTEP email, Goldmine, Blackboard, Parking, and more)
• Ability to log into over 40 campus computer labs
• Microsoft Office 365 and file storage using OneDrive
• Access to UTEP software from your personally owned computer
Getting Started

• Students - Activate your account here
• Academic Departments - Contact your College Administrative Officer
• Non-academic Departments and Retirees - Contact Human Resources

To set a login password or to obtain your account information contact the
Help Desk.

By proactively setting your security questions, you can easily reset your password yourself in the case that you forget it.

Set Your Security Questions

Reset Your Password

College or department management may request sponsored accounts for non-university personnel (guest faculty, contractor, alumni, etc) who are affiliated with the university and are assisting the university in meeting its mission.

Campus Affiliate Credential Guidelines & Forms

Employee and sponsored accounts are made inactive when they leave UTEP. Retirees may request permanent accounts and supervisors may request a temporary extension for departing staff. Additional details on account policies can be found in UTEP’s Information Security Policies.

Information Security Policies


Technology Support Help Desk
Phone: 915.747.4357 (HELP)

Technology Support Help Desk

Software Workshops

On demand software with my apps

Online software tutorials

In the event of a major system outage, please contact us at (915) 740-2001