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Protect your files from accidental deletion, hard drive crashes, stolen computer, and more with the MyBackup service for faculty and staff. Or just use it to make your files accessible from any computer or mobile device from any internet connection. Manually backing up files can be a time consuming and tedious process, but MyBackup is a simple and automatic tool for backing up and restoring your files using CrashPlan software.
Features and Benefits
• Quickly move your files to your new replacement computer
• Easy to install for Windows and Mac
• Automatically backs up new and edited files
• Quick and easy to restore your files
• Access backed up files from your computer, tablet, or mobile phone
• Backs up while on or off campus with an internet connection
Getting Started
To start backing up your files, click on the link below that is appropriate for your computer. Follow the instructions to download and install the MyBackup client on your computer.


How to select files to backup
How to restore your files from MyBackup computer client | Video
How to restore your files from Web Client
How to access backed up files from a mobile device

Additional Video Tutorials

MyBackup is only for UTEP-owned computers. Use of this system on personal computers is prohibited and backed up data on our system may be deleted without notification.

Access to files in MyBackup is available to the employee until their appointment is no longer active.

If your device does not connect to MyBackup for a period of 90 days or more, the backup may be deleted.

UTEP Records Retention Policy


Technology Support Help Desk
Phone: 915.747.4357 (HELP)

Technology Support Help Desk

Software Workshops

On demand software with my apps

Online software tutorials

In the event of a major system outage, please contact us at (915) 740-2001