What is Two-Factor Authentication?

Two-factor authentication adds a second layer of security to your online accounts. Verifying your identity using a second factor (like your phone or other mobile device) prevents anyone but you from logging in, even if they know your password.

Why Do I Need Two-Factor Authentication?

Passwords are increasingly easy to compromise. They can often be stolen, guessed, or hacked — you might not even know someone is accessing your account.

Two-factor authentication adds a second layer of security, keeping your account secure even if your password is compromised. With Duo, you'll be alerted right away (on your phone) if someone is trying to log in as you.

This second factor of authentication is separate and independent from your username and password — Duo never sees your password.

How Two-Factor Authentication works

How Two-Factor Works

Once you've enrolled in Duo you're ready to go: You'll login as usual with your UTEP username and password, and then use your device to verify that it's you. Your administrator can set up the system to do this via SMS, voice call, one-time passcode, the Duo Mobile smartphone app, and so on.

No mobile phone? You can also use a landline or tablet. Duo lets you link multiple devices to your account, so you can use your mobile phone and a landline, two different mobile devices, etc.

If you log into Peoplesoft off campus or VPN on or off campus, you will be forwarded to a two-factor authentication screen.


Two-Factor login examples:

The image below is an example of the authentication logon:
Shibboleth Sig-on example

This is what will display when attempting to login to an application using two-factor authentication. You will have the option to either "Approve" or "Deny" the login attempt.
Duo-Puch-App image

When you first login, a message will pop-up asking you which method you prefer to use when two-factor is accessed:

Two-Factor Authentication Method


Supported Devices

Click your device to learn more:
Two-Factor Supported Devices
iPhone Guide Android Guide Blackberry Guide Windows Guide Cell Phones and Land Line Guide