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Faculty Lab
Blackboard Central

Description title

Blackboard Central aims to help UTEP faculty get the most out of Blackboard Learn. The team handles all face-to-face assistance and all 2nd level support. Come work on setting up or enhancing Blackboard courses side by side with a specially dedicated support team member. Experience Blackboard ease of use, accomplish something with each visit, and walk out with a special treat!

Blackboard Central is also responsible for the administration of UTEP's Learning Management System (LMS), Blackboard Learn, including system updates and maintenance of the system and all of its tools.


  • Blackboard Hands-on assistance
    • Content and Assignments
    • Tests & Quizzes
    • Groups and Discussion boards
    • Journals
    • Gradebook
    • BB Instant Messaging
    • BB Collaborate
    • Other Blackboard questions
  • Quiet place to work away from your office
  • Acrobat Pro X available for faculty use on our lab computers along with personal assistance
  • Access to scanner
  • Assistance/Consultations on making content ADA accessible
  • Start process for the creation of Blackboard Courses

Visit, call or email Blackboard Central during regular business hours.  For assistance when Blackboard Central is not available, contact the Technology Support Help Desk at 915.747.4357 or visit Blackboard Service for additional Blackboard information and self-help tools.

Main Support:

Blackboard Central Faculty Lab
Library room 300
Phone: 915.747.5940

Technology Support Help Desk

Software Workshops

On demand software with my apps

Online software tutorials
Vimeo Facebook Youtube

In the event of a major system outage, please contact us at (915) 504-9849